Terms and conditions

Terms & Conditions for Website use

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.shreeayurved.com website

This Domain hereinafter called as website belongs to “shree Ayurved And panchkarma Chikitsalaya , Thane. Its Propriter is Dr. Kaustubh Bhure it is established as a panchkaram And Ayurvedic treatment centre as per Maharashtra Council of Indian Medicine ( Here after called as MCIM.) law and rules.

The website is maintained by Miracle Software solutions Pvt Ltd.
Shree Ayurved & panchkarma Chikitsalaya has a Gomasta liscence No :- 1262200000000799282
This treatment centre is owned by Dr. Kaustubh Chandrakant Bhure. He is a registered medical practitioner under MCIM bearing registration no I 56124 A .

He has educational qualification as B.A.M.S., P.G.D.E.M.S., M.D. (Alt Med)
We also have Maharashtra Food And Drug License bearing no :- 21513066000394.

By all these documents and Educational qualifications we are allowed to examine patients Advise them medicine and Dispense as well as sell Ayurvedic Medicines, Food Suppliments etc.. to them.


This e – commerce website is created for the purpose that our patient need not to come down to clinic physically just to purchase medicines prescribed to them after careful physical and pathological or radiological examinations as per need and necessity. As well as they may purchase some OTC Products present over web portal which can be legally sold without prescription.
This website is for convenience of patients whenever a person has any doubt regarding the medicines or a medicinal product or any consumable OTC product such as how to use it, when to use it , how to consume it or any such , can contact to numbers provided and seek for medical expert help.

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with ShreeAyurvecd And panchkarma Chkitsalaya and these terms and conditions including the policies constitute Your binding obligations, with Shree Ayurved And panchkarma Chikitsalaya..

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Shree Ayurve And Panchkarma Chikitsalaya allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean . Shree Ayurve And Panchkarma Chikitsalaya.
When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESETERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Shree Ayurved And panchkarma Chikitsalaya Policies ((including but not limited to Privacy Policy available at Privacy) as amended from time to time.

Please don’t purchase any product without knowing about it in details unless it is prescribed to you by any expert.
Some more terms and conditions, details about our products.
1) Consulting :- through this product you can book your appointment with doctor and pay defined consulting charges online and secure your appointment.
But before paying and booking for appointment please confirm doctors availability, time and date through phone.
Appointment may be rescheduled in some unforeseen circumstances.
2) Panchkarma Products :- These products are actual panchkarma Procedures which are getting Conducted in Shree Ayurved And panchkarma Chikitsalaya as per the need and Requirement of patient after doctors advise.
You can not directly purchase those products from our site if those are advised for your betterment by any medical professional or else you can consult our medical expert for the same.
Please kindly purchase panchkarma Products only after knowing about inclusions and exclusions of package and make sure about availability of appointment and availability of conducting staff in clinic.
Panchkarma packages some time may require to be customise as per requirement of patient so we need to customise it with your concent.
Some products like massage and steam , Shirodhara, Head massage can be purchased any time by anyone as per availability of appointment.
Panchkarma Will Be conducted if and only if the appointment and conducting staff is available. And if docter says it is not advisable as per your medical condition then we will not conduct procedure or we can advise you for better another treatment procedure or refund you back your money. Only bank charges will be applicable.
3) Dispensing Medicines:- There are few Medicinal Products which are strictly for dispensing, means those medicines are to be taken only after consulting with doctor and doctor dispense those medicines to patient. These medicines are purchased in bulk from various authorised and GMP certified companies and dispensed in small required quantity as per patients need. And price is decided accordingly.
Medicines are packed for dispensing in a very hygienic way, and dispensing doctor is only responsible for packing problems,. Rest quality issues regards to manufacturing companies. So if you have any manufacturing problems manufacturing companies are held responsible.
Though there is no label over medicines mentioning company name you can ask for it in any legal issue. We purchase all medicines from GMP certified companies only.
Usually dispensing medicines are visible only to our registered patients only. Anonymous users can not purchase these dispensing medicines.
Exception is a packaged medicines used in various packages made for various diseases.
4) OTC Medicines :- there are Few Products with FSSI Approval which are basically Food Supplements and Few Products such as Honey, Shampoo, Some Oils which can be Sold without prescriptions are called as OTC Products as it can be Sold Over The Counter. Anonymous user can directly purchase it through our website.
5) Packageing , Handling and Postage Charges :- total charge for delivery will be 100/- (Rs.One hundred Only ) but if order is Above 2500/- (Rs. Two Thousand Five Hundred only.) then All these charges are waived Off.
Some Spacial Offers regarding this shipment charge swill also may be Applicable as and when declared time to time.
6) Spacial offers :- Special offers for certain Discount on some Products prices will be declared time to time as and when required and those will be time bound.
No two offers can be combined.
All rights are reserved to shree Ayurved And Panchkarama Chikitsalaya about availing offers.
7) About Delivery of order :- Order will be dispatched through Indian post on next working day.
Order will be received by you in next 5 working days as per the rules of Indian post. It may take more time as per the Change of state when it is out of MAHARASHTRA. All Indian postage rules will be applicable regarding delivery of goods. Please fill proper address in form where delivery is expected. We will not be responsible if you did not receive goods due to improper address. And if door is locked or change of address and in some other this kind of conditions you may need to pickup goods from post office. You need to pay extra postage charges if parcel is returned to us and we need to send it again due to above mention problems like address conflict or door closed, address moved etc..
8) Refund policy :- Normally goods once sold will not be taken back, hence order it as per your need. Only in some exceptional and unforeseen conditions like death of a patient or something like it may be taken back but Bank charges and Postage charges will not be paid back.
For return medicines are to be sealed pack.
For return of medicine patient or their relative are suppose to come to clinic in person or need send medicines by post or courier by their own expenses.
9) Membership Eligibility Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Shree Ayurved And panchkarma Chikitsalaya website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Shree Ayurved And panchkarma Chikitsalaya reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to Shree Ayurved And panchkarma Chikitsalaya’s notice or if it is discovered that you are under the age of 18 years.
10) Your Account and Registration Obligations :- If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.
11) Communications :- When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise
12) Charges :- Membership on the Website is free for buyers Shree Ayurved And Panchkarma Chikitsalaya does not charge any fee for browsing and buying on the Website. Shree Ayurved And Panchkarma Chikitsalaya reserves the right to change its Fee Policy from time to time. In particular, Shree Ayurved And Panchkarma Chikitsalaya may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Shree Ayurved And Panchkarma Chikitsalaya reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Shree Ayurved And Panchkarma Chikitsalaya.
13) Buyer's arrangement with Issuing Bank:- All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and payment instrument issuing company. 
All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
14) Applicable Law:- Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Thane , Mumbai.
15) Jurisdictional Issues/Sale Only in India :- Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. Shree Ayurved And Panchkarma Chikitsalaya. make no representation that materials in theWebsite are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Shree Ayurved And Panchkarma Chikitsalaya.is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
16) Trademark, Copyright and Restriction :- This site is controlled and operated by Shree Ayurved And Panchkarma Chikitsalaya.and products are sold by Shree Ayurved And Panchkarma Chikitsalaya. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
17) Trademark complaint :- Shree Ayurved And Panchkarma Chikitsalaya. respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to Shree Ayurved And Panchkarma Chikitsalaya. at shreeayurvedandpanchkarmac@yahoo.com or sales@shreeayurved.com
18) Payment :- While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to: 
1. Lack of authorization for any transaction/s, or
2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or
3. Any payment issues arising out of the transaction, or
4. Decline of transaction for any other reason/s


All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website
19) Contact us :- Dr. Kaustubh Bhure.
304, Shivneri building, Opp Gaondevi Maidan,
Naupada, Near Thane Rly Station.
Thane (W) 400601
022 66098148